Managing your locations Customize your store locator Locator Setup Add images to your locations Google Sheets Is Not Syncing Search function not working or shows an error Google Maps - API Key Setup Instructions Locator not showing up or only shows up after refresh on Squarespace Moving my website to a new platform, will Storepoint still work there? Upload taking a long time? Trouble uploading & importing locations? Create a multilingual store locator for your website Billing Customizing Your Locator Adding To Your Site Filters, Categories & Tags

Trouble uploading & importing locations?

If you're getting errors when trying to upload your locations, please make sure that:

  1. Your file is in CSV format - xlsx, xls, etc.. formats are not accepted. You can save your excel files as CSV by choosing File > Save As... and choose the CSV format.
  2. All column names match the template and are lowercase. 
  3. All locations have a name and address. If some locations are missing a name or address, the upload will fail as these are required fields.

 

If you get a file type isn't supported error, please make sure your file is saved as "comma separated values" (csv) format. We do not support xls or xlsx formats. In excel, select File > Save As... and select "Comma Separated Values" as the file format.

 

If none of the above seem to be the problem, please get in touch with us and attach a copy of your CSV to the email. We can help solve the issue and get your locations uploaded.

Create your store locator in minutes.

1. Create your account

2. Copy-paste into your website editor.

3. Add, bulk upload or sync your locations.

Try it free for 7 days →

Not ready yet? Explore our examples or schedule an intro call to discuss your store locator project.