Prueba gratis 7 días. Cancela cuando quieras.
Frequently asked pricing and billing related questions.
Is there a free trial?
Yes, all new Storepoint accounts come with a 7-day free trial.
How long are your contracts?
All Storepoint plans are month-to-month unless you sign up for an annual plan.
Is it easy to cancel?
We make it very easy to cancel with a 'cancel' link available right in your account settings. Simply confirm the account cancellation and it'll be all cancelled. Before you cancel, we'd love to resolve any issues you have so feel free to reach out to our support and we'll do our best to get anything you'd like modified to your liking!
Do you offer customer support?
Yes, we offer various levels of support depending on your plan. All plans include email/ticket support. Phone support and advanced support options are available for an additional fee.
Do you have annual plans/billing?
Yes, you can switch to an annual Storepoint plan in the account settings after signup. When you switch to an annual plan, you prepay for the entire year and receive a discount equivalent to 1 month free per year compared to paying monthly.
What if I need multiple locators?
Locators for each unique brand (set of locations/settings/design) require a separate locator plan. You can easily manage multiple Storepoint accounts with a single login. You can also invite others to collaborate on your various individual accounts.
Do I Need My Own Mapbox or Google Maps Account for My Locator? Can I Use My Own API Key or Token?
Yes, you need either a Google Maps or Mapbox account. You can use your own API key or token for unlimited views with Storepoint. However, you are responsible for any Google Maps or Mapbox costs if you exceed their free tiers and limits.
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