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Troubleshooting
Troubleshooting
Address common issues and find solutions.
Install On Your Website
Managing Locations
Search & Filter Features
Design & Settings
Account & Billing
Troubleshooting
How to fix a Google Maps API billing error
Custom Icons Are Too Big
Trouble uploading & importing locations?
Upload taking a long time?
Moving to a New Platform or Changing Your Website Theme – Can Storepoint Be Updated?
Locator not showing up or only shows up after refresh on Squarespace
Google Maps API Key Setup Tutorial for Storepoint
Search function not working or shows an error
Google Sheets Is Not Syncing
Google Sheets Not Syncing Issue
Learn how to fix the connection between the Storepoint store locator and Google Sheets if you're having syncing issues.